Member-First Websites: Putting Users at the Heart of Your Website Redesign
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Member-First Websites: Putting Users at the Heart of Your Website Redesign
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Destinations & Venues *
Destination & Tourism Services
91
Convention & Visitors Bureaus
81
Leisure Travel & Tourism Offices
31
Meeting & Conference Venues
120
Small Venue Meeting Centers
80
Convention Centers
74
Local Attractions & Experiences
13
Experiences
13
Attractions
2
Hotels
36
Hybrid Hotels (Co-Living & Co-Working Spaces)
0
Capsule / Pod Hotels
0
Farm Stays / Agritourism Hotels
0
Floating Hotels / Houseboat Hotels
0
Budget Hotels
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Show More (14)
Eco-Friendly / Green Hotels
3
Cliffside / Overwater Bungalows
0
Aparthotels (Serviced Apartments)
0
Theme Hotels
0
Airport Hotels
0
Extended Stay Hotels
0
Motels
0
Boutique Hotels
1
All-Inclusive Hotels & Resorts
2
Historic / Heritage Hotels
4
Business Hotels
7
Luxury Hotels
8
Resorts
10
Casino Hotels
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Risk Management & Support Services
3
Event Cancellation Insurance
3
Transportation Services
1
Finance / Insurance / Real Estate
279
Financial Technologies / Software
2
Audit Providers / Services
20
Real Estate Services
1
Payroll Services
2
401k Plan Administrators
11
Show More (13)
Risk Management
9
Tax Services
9
Insurance Administration / Brokers
4
Outsourcing Services
9
Accountants
172
Banks
19
Financial / Investment Services / Retirement Services
14
Financial Reporting / Tracking
18
Financial Management
21
Accounting Software
19
Bookkeeping
8
Insurance Companies
1
Bankcard Processing Services
8
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Event Supplies & Branding
24
Photographers / Photographic Labs
0
Bags
0
Badges / Awards / Incentives / Apparel
9
Lanyards
0
Event Branding
2
Show More (2)
Badges / Registration Systems
12
Corporate Apparel / Gifts
2
Show Less (2)
Human Resources
32
Employee Benefits
14
Human Resources
8
Intermediate Sanction
1
Employee / Policy Manuals
1
Executive Compensation
1
Show More (5)
Employment Services
3
Recruiting Services
3
Outplacement Services
0
Job Boards
2
Outsourcing Services
5
Show Less (5)
Non-dues Revenue
35
Sponsorship Programs
6
Non-dues Revenue
25
Affinity Programs
9
Education & Professional Development
296
Distance Learning
50
Education Management
21
Career Development / Coaching
103
Universities / Colleges
2
Testing / Research & Survey Services
7
Show More (4)
Training
24
Computerized Testing / Certification
5
Education & Certification
37
Employee Engagement
65
Show Less (4)
Communications
118
Webinar Services
1
Communication Services
103
Recordings/Transcripts
0
Communications Management
1
Video Production & Duplication
2
Show More (3)
Video Services
1
Education
2
Public Relations Firms
10
Show Less (3)
Event Planning & Logistics
59
International Meeting Planners
3
Meeting Management Services
17
Site Selection
27
Destination Management Companies
11
Meeting Planning Software
0
Show More (3)
On-Site Management
5
Nontraditional Meeting Venues
2
Independent Meeting Planner
3
Show Less (3)
Association Management Company (AMC)
223
Accredited Association Management Company
223
Information Technology
497
Managed Service Providers
7
RFPs & Vendor Selection
3
E-commerce
3
Relationship Management Systems
2
Information Databases
6
Show More (29)
Abstract Management
12
Awards Management
2
Mobile Applications
2
Business Intelligence
58
Software Suppliers / Services
21
User Research
1
Enhanced Electronic Messaging
7
Application Service Provider
4
Cloud Computing
45
Computers / Computer Services
1
IT Outsourcing
4
Data Processing / Database Service
3
Online Communities
8
Web Site Design & Development
10
Collaborative Workspace Providers
26
Software Development
5
Learning Management Software
6
Cyber Security
32
AMS / Customer Relationship Management Systems
135
Multimedia / Interactive Technologies
1
Event Management Systems
53
CD-ROM Services
1
Community Software
35
Information Technology
30
Computer Training & Education
7
Content Management Solutions
47
Web Hosting Services
1
Chapter Management Software
1
Podcasts
1
Show Less (29)
Consultants
1600
Communication
82
Election Services / Voting Services
0
Organizational Consultants
11
Education / Professional Development
203
Project Leadership / Management
7
Show More (32)
International
4
Investment
2
Membership
62
Meetings & Special Events
4
RFP Development / Facilitation
1
Web Development - Content & Mechanics
18
Strategic & Business Planning / Development
112
Staff Development / Human Resources
4
Research / Surveys
23
Graphic Designers
5
Legal
6
Publishing / Graphic Design
1
Social Media
11
Diversity
16
Fundraising / Sponsorship / Endowments
12
Instructional Design / Test Development
3
AMS / CRM
728
Human Resources / Staff Development
27
Leadership Training / Development
47
Management
121
Financial / Insurance / Risk Management Systems
21
Governance / Volunteer Development / Parliamentarian
19
Coaching
13
Web Development - Design
16
Compensation
16
Legislative / Political
20
Technology
37
Asset Management
32
General / Other
29
Real Estate
1
Certification
21
Executive Search / Recruiter
23
Show Less (32)
Event Marketing & Services
233
Tradeshow Management
8
Convention Services
140
Exhibit Management
6
Sports Commission
0
Exhibit / Sponsorship Sales
10
Show More (1)
Convention Marketing Company
83
Show Less (1)
Event Technology & Production
72
Registration Services / Lead Retrieval
4
Audio / Visual Production & Services
53
Virtual Tradeshow Services
3
Exposition Software
11
Mobile Event App
3
Show More (1)
Virtual Meetings
2
Show Less (1)
Membership
253
Member Renewal
2
Member Surveys
6
Development
215
Membership Services
6
Membership Cards / Plaques / Services
4
Show More (4)
Customer Service Programs
12
Awards
7
Member Communication Services
10
Survey / Research Firms
5
Show Less (4)
Marketing
273
Creative Media & Design
35
Audience Acquisition
15
Marketing Plans
27
Direct Marketing Service
2
Search Engine Marketing
4
Show More (10)
Market Research
13
Digital Marketing
44
Telemarketing Services
1
Marketing Assessments
1
Branding
140
Customer Research
2
Member Surveys
2
Internet Marketing
1
Marketing Automation
2
Direct Mail Services
9
Show Less (10)
Legal & Government Affairs
128
Lobbyists
6
Public / Government Affairs
2
Government Agency
2
Election Services
2
Government Relations
17
Show More (3)
Attorneys
89
International Government Relations
5
Grassroots Advocacy
10
Show Less (3)
Travel Accommodations
2
Travel / Tourism Offices
0
Hotels / Resort Properties
0
Hotels / Resorts Corporate Sales Offices
2
Housing Services
0
Publishing / Fulfillment
22
Directories & Buyers' Guides
11
Creative Media & Design
3
Publications
2
Newsbrief / Newsletters
4
Mail Houses / Distribution Svcs
0
Show More (1)
Publishing Services
4
Show Less (1)
Speaker Services
8
Leadership Training / Development
4
Speaker Coach / Trainer
2
Speakers
1
Speakers Bureaus
1
Advertising
39
Advertising Agencies
27
Advertising Services / Suppliers
8
Eco Friendly Promotional Products
0
Promotional Products / Services
4
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Category Selection:
Select any categories from those you have selected for your main listing. If you wish to include more categories, add them to your main listing first and after doing so, they will appear below.
Destinations & Venues *
Destination & Tourism Services
91
Convention & Visitors Bureaus
81
Leisure Travel & Tourism Offices
31
Meeting & Conference Venues
120
Small Venue Meeting Centers
80
Convention Centers
74
Local Attractions & Experiences
13
Experiences
13
Attractions
2
Hotels
36
Hybrid Hotels (Co-Living & Co-Working Spaces)
0
Capsule / Pod Hotels
0
Farm Stays / Agritourism Hotels
0
Floating Hotels / Houseboat Hotels
0
Budget Hotels
0
Show More (14)
Eco-Friendly / Green Hotels
3
Cliffside / Overwater Bungalows
0
Aparthotels (Serviced Apartments)
0
Theme Hotels
0
Airport Hotels
0
Extended Stay Hotels
0
Motels
0
Boutique Hotels
1
All-Inclusive Hotels & Resorts
2
Historic / Heritage Hotels
4
Business Hotels
7
Luxury Hotels
8
Resorts
10
Casino Hotels
3
Show Less (14)
Suppliers & Services *
Risk Management & Support Services
3
Event Cancellation Insurance
3
Transportation Services
1
Finance / Insurance / Real Estate
279
Financial Technologies / Software
2
Audit Providers / Services
20
Real Estate Services
1
Payroll Services
2
401k Plan Administrators
11
Show More (13)
Risk Management
9
Tax Services
9
Insurance Administration / Brokers
4
Outsourcing Services
9
Accountants
172
Banks
19
Financial / Investment Services / Retirement Services
14
Financial Reporting / Tracking
18
Financial Management
21
Accounting Software
19
Bookkeeping
8
Insurance Companies
1
Bankcard Processing Services
8
Show Less (13)
Event Supplies & Branding
24
Photographers / Photographic Labs
0
Bags
0
Badges / Awards / Incentives / Apparel
9
Lanyards
0
Event Branding
2
Show More (2)
Badges / Registration Systems
12
Corporate Apparel / Gifts
2
Show Less (2)
Human Resources
32
Employee Benefits
14
Human Resources
8
Intermediate Sanction
1
Employee / Policy Manuals
1
Executive Compensation
1
Show More (5)
Employment Services
3
Recruiting Services
3
Outplacement Services
0
Job Boards
2
Outsourcing Services
5
Show Less (5)
Non-dues Revenue
35
Sponsorship Programs
6
Non-dues Revenue
25
Affinity Programs
9
Education & Professional Development
296
Distance Learning
50
Education Management
21
Career Development / Coaching
103
Universities / Colleges
2
Testing / Research & Survey Services
7
Show More (4)
Training
24
Computerized Testing / Certification
5
Education & Certification
37
Employee Engagement
65
Show Less (4)
Communications
118
Webinar Services
1
Communication Services
103
Recordings/Transcripts
0
Communications Management
1
Video Production & Duplication
2
Show More (3)
Video Services
1
Education
2
Public Relations Firms
10
Show Less (3)
Event Planning & Logistics
59
International Meeting Planners
3
Meeting Management Services
17
Site Selection
27
Destination Management Companies
11
Meeting Planning Software
0
Show More (3)
On-Site Management
5
Nontraditional Meeting Venues
2
Independent Meeting Planner
3
Show Less (3)
Association Management Company (AMC)
223
Accredited Association Management Company
223
Information Technology
497
Managed Service Providers
7
RFPs & Vendor Selection
3
E-commerce
3
Relationship Management Systems
2
Information Databases
6
Show More (29)
Abstract Management
12
Awards Management
2
Mobile Applications
2
Business Intelligence
58
Software Suppliers / Services
21
User Research
1
Enhanced Electronic Messaging
7
Application Service Provider
4
Cloud Computing
45
Computers / Computer Services
1
IT Outsourcing
4
Data Processing / Database Service
3
Online Communities
8
Web Site Design & Development
10
Collaborative Workspace Providers
26
Software Development
5
Learning Management Software
6
Cyber Security
32
AMS / Customer Relationship Management Systems
135
Multimedia / Interactive Technologies
1
Event Management Systems
53
CD-ROM Services
1
Community Software
35
Information Technology
30
Computer Training & Education
7
Content Management Solutions
47
Web Hosting Services
1
Chapter Management Software
1
Podcasts
1
Show Less (29)
Consultants
1600
Communication
82
Election Services / Voting Services
0
Organizational Consultants
11
Education / Professional Development
203
Project Leadership / Management
7
Show More (32)
International
4
Investment
2
Membership
62
Meetings & Special Events
4
RFP Development / Facilitation
1
Web Development - Content & Mechanics
18
Strategic & Business Planning / Development
112
Staff Development / Human Resources
4
Research / Surveys
23
Graphic Designers
5
Legal
6
Publishing / Graphic Design
1
Social Media
11
Diversity
16
Fundraising / Sponsorship / Endowments
12
Instructional Design / Test Development
3
AMS / CRM
728
Human Resources / Staff Development
27
Leadership Training / Development
47
Management
121
Financial / Insurance / Risk Management Systems
21
Governance / Volunteer Development / Parliamentarian
19
Coaching
13
Web Development - Design
16
Compensation
16
Legislative / Political
20
Technology
37
Asset Management
32
General / Other
29
Real Estate
1
Certification
21
Executive Search / Recruiter
23
Show Less (32)
Event Marketing & Services
233
Tradeshow Management
8
Convention Services
140
Exhibit Management
6
Sports Commission
0
Exhibit / Sponsorship Sales
10
Show More (1)
Convention Marketing Company
83
Show Less (1)
Event Technology & Production
72
Registration Services / Lead Retrieval
4
Audio / Visual Production & Services
53
Virtual Tradeshow Services
3
Exposition Software
11
Mobile Event App
3
Show More (1)
Virtual Meetings
2
Show Less (1)
Membership
253
Member Renewal
2
Member Surveys
6
Development
215
Membership Services
6
Membership Cards / Plaques / Services
4
Show More (4)
Customer Service Programs
12
Awards
7
Member Communication Services
10
Survey / Research Firms
5
Show Less (4)
Marketing
273
Creative Media & Design
35
Audience Acquisition
15
Marketing Plans
27
Direct Marketing Service
2
Search Engine Marketing
4
Show More (10)
Market Research
13
Digital Marketing
44
Telemarketing Services
1
Marketing Assessments
1
Branding
140
Customer Research
2
Member Surveys
2
Internet Marketing
1
Marketing Automation
2
Direct Mail Services
9
Show Less (10)
Legal & Government Affairs
128
Lobbyists
6
Public / Government Affairs
2
Government Agency
2
Election Services
2
Government Relations
17
Show More (3)
Attorneys
89
International Government Relations
5
Grassroots Advocacy
10
Show Less (3)
Travel Accommodations
2
Travel / Tourism Offices
0
Hotels / Resort Properties
0
Hotels / Resorts Corporate Sales Offices
2
Housing Services
0
Publishing / Fulfillment
22
Directories & Buyers' Guides
11
Creative Media & Design
3
Publications
2
Newsbrief / Newsletters
4
Mail Houses / Distribution Svcs
0
Show More (1)
Publishing Services
4
Show Less (1)
Speaker Services
8
Leadership Training / Development
4
Speaker Coach / Trainer
2
Speakers
1
Speakers Bureaus
1
Advertising
39
Advertising Agencies
27
Advertising Services / Suppliers
8
Eco Friendly Promotional Products
0
Promotional Products / Services
4
2
3
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For organizations considering a website redesign, functionality and technology are often among the top items on any wishlist. After all, your next generation of members are digital natives, and you need to secure the best tools to deliver the kind of experience that reflects the value of your organization. However, focusing primarily on the technical aspects of your website such as its CMS platform neglects the most important part of any redesign project: Your users. Naturally, a great CMS is essential — but it’s also no guarantee of delivering the kind of experience that connects with members and captures your brand’s story. As you consider your next steps in a redesign project, you need to ensure your website users are the first priority.
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